NexEra Legal
For individuals

When your bank gets it wrong

Help with disputes involving banks, NBFCs, lenders and card providers, from complaints and ombudsman referrals to court proceedings.

BorrowersAccount holdersCardholdersGuarantors
Banking & Financial Matters

What we help with

Loan and recovery disputes

Wrongful charges, recovery action, SARFAESI notices and settlements.

Unauthorised transactions

Fraudulent debits, card misuse and the bank's liability to refund.

Credit report errors

Correcting wrong entries with lenders and credit bureaus.

Ombudsman complaints

RBI Integrated Ombudsman in India and the Financial Ombudsman Service in the UK.

Guarantor liability

Advice when you are pursued for someone else's loan.

Court and DRT proceedings

Representation where a complaint is not enough.

Free tool

What is the next step on your complaint?

See the usual escalation route and its deadline in India or the UK.

How a matter runs

From first message to resolution

Initial assessment

You share the facts. We confirm whether we can act and outline the options.

Scope and fees

A written engagement letter sets out the work, timeline and fee basis before anything starts.

The work

Drafting, advice, negotiation or proceedings, with updates through a single point of contact.

Close and review

We close the matter and flag anything to watch, such as renewals, filings or enforcement steps.

Assessment

Request a free initial assessment

Share a few details and we will tell you where you stand and what the options are. There is no charge and no obligation for the initial assessment.

  • Tell us about the matter in a few lines.
  • We review it and reply by email, usually within one working day.
  • If we can help, you receive a written scope and fee proposal before any work starts.
Or write to us directlyanmol.singla@nexeralegal.co.in
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Tell us about your matter

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